Help Desk · Repair · Lifecycle · Compliance

The IT lifecycle, in motion.

Every laptop goes through dozens of handoffs in its life — new hire, support tickets, repairs, leavers, the next hire. RelayTech runs all of it. We ship, support, repair, redeploy, and securely retire every device in your fleet.

42%
Average reduction in hardware spend
2.4×
Device lifespan extension
<15m
Help desk first response
100%
Certified data erasure
§ 01 — Services

Everything between
unboxing and shredding.

01

Hardware repair & parts harvesting

Bad RAM in one laptop, bad battery in another? We harvest working components and rebuild fully tested machines. One repair, two devices saved, zero new POs.

02

Help desk & managed support

Tier 1–2 ticket support, user onboarding/offboarding, device setup, and SLA-backed response. Slack, email, or your existing ITSM — we plug in.

03

Device lifecycle logistics

Ship to new hires, recover from leavers, stage and warehouse the rest. Full chain of custody from doorstep to dock.

04

Certified data wiping (NIST 800-88)

Every device wiped to spec before reuse. You receive a Certificate of Erasure with serial number, timestamp, and operator on file.

05

Physical drive destruction

HDDs and SSDs shredded. Photo documentation, Certificate of Destruction, chain-of-custody log — audit-ready.

06

Lifecycle dashboard & cost reporting

See every device, every repair, every dollar saved. Quarterly executive reports on lifecycle extension and avoided spend.

§ 02 — Compliance

Audit-ready by default.

Every device that passes through RelayTech is logged, wiped, and accounted for. You get the certificates and chain of custody records your auditors actually ask for.

HIPAA-aligned
PHI handling, data destruction, and chain-of-custody documentation.
NIST 800-88
Industry-standard media sanitization for every wipe we perform.
R2v3 ready
Responsible recycling and e-waste disposal practices.
SOC 2 path
Process controls aligned to Type II security and availability criteria.

Stop buying laptops you already own.

Book a 20-minute fleet assessment. We'll show you exactly where RelayTech saves you money in year one.

Email hello@relaytech.io →